Reserving a Room 预订酒店房间(电话)
(H=Hotel, G=Guest)
H: George’s Hotel.
这儿是乔治酒店。
G: I’d like to reserve a room.
我想预订一间房间。
H: When for Sir?
先生，什么时候要用?
G: This weekend.
这周末。
H: Thank you. Just a moment, please.
谢谢。请等一会儿。
H: Front desk, sir.
(总台接待员)先生，这儿是总台。
G: I want a single room with bath next Saturday.
我下星期六要一间有浴室的单人房。
H: Hold on, please.
请等一下。
(A few seconds later) (几秒钟以后)
H: We’ll have it ready for you, sir.
先生，我们会为您准备好房间。
G: Fine.
好!
H: May I have your name and phone number, sir?
先生，请问贵姓和电话号码?
G: Yes, my name is XinHua Zhou, and the number is 116079.
我名叫周新华，电话号码是116079。
Inquiring about the Hotel Charges 询问酒店费用(电话)
H: (Operator) George’s Hotel. Can be of any assistance?
(接线生)乔治酒店。请问有什么贵干?
G: Yes, I’d like to find out about the room charges.
我想了解住房费用。
H: Just a moment, sir. I’ll put you onto reservations.
先生，请等一会儿。我替您接订房部。
H: (Reservation Clerk) Reservations. Can I help you?
(订房部员工)订房部。请问有什么事可以效劳?
G: Yes, could you tell me the rates for your rooms?
您可以告诉我，你们房间的收费率吗?
H: Yes. It’s 350 to 550 dollars for a single, 550 to 750 for a dou- ble for a twin.
可以。单人房收费350～550元，双人房收费550～750元。
G: I see. I am visiting your city in April. How soon should I make
a reservation.
我明白了。我打算在4月份往贵市。我应提早多少时候订房呢?
H: Well, the sooner, the better. If you’ve made your schedule, why don’t you book the room now?
那么，越早越好。如果您已拟定您的旅游计划，您何不现在订房?
Making a Hotel Reservation 订房(电话)
G: Hello.
喂!
H: (Operator) Green’s Hotel. Can I help you, sir?
(接线生)费尔蒙酒店。先生，请问有何贵干?
G: Yes, I’d like to make a reservation.
我想订房。
H: Thank you, I’ll connect you with our reservation clerk.
谢谢。我替您接我们订房部职员。
G: Thank you.
谢谢您。
H：(Reservation Clerk) Hello, reservation office. Can I help you?
(订房部员工)订房部，请问有什么可以效劳?
G: Yes, I’d like to reserve a double room with bath for November twenty-first and twenty-sixth.
我想预订一间有浴室的双人房，供11月21日和26日住宿。
H: Just a moment, sir. I’ll check and see…yes, that can be arranged. Your name, please？
先生，请等一下，我要查查看……是的，可以安排那样的房间。请问贵姓?
G: Yes, my name is Wang Lin.
我名叫王林。
H: Thank you very much, Mr. Wang.
谢谢您，王先生。
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Confirming a Hotel Reservation证实已订房间(电话)
H: (Operator): Greatwall Hotel.
(接线生)长城酒店。
G: Reservations, please.
请接订房部。
H: Thank you. Just a minute, sir.
谢谢。先生，请等一下。
H: (Reservation Clerk): Reservations. Can I help you?
(订房部员工)这里是订房部。请问有什么事可以效劳?
G: Yes, I’d like to confirm my reservation. This is Wang Lin from Hong Kong. I’ve reserved a double room for January second.
我想确定我的订房结果。我是从香港来的王林。我已经预订一间供1月2日入住的双人房。
H: Yes, Mr. Wang. We have your reservation from Hong Kong.
We’ll be expecting you on January second. Thank you.
何先生，我们已接到您从香港打来的订房电话。我们期待您1月2日光临。 多谢惠顾。
Changing A Hotel Reservation 改变订房日期(电话)
H: GreatWall Hotel. Can I help you?
长城酒店。我能帮您吗?
G: Yes, I’d like to cancel my reservation and make a new reservation. My name is Wang Lin and I have made a reservation for January tenth, but is it possible to change it to the twelfth? With the heavy snow up here, my car has broken down.
我想取消我原来的预订，并作新的预订。我名叫王林，我订了1月10日的房间，但有没有可能把日期改到12号?由于这里下雪，我的汽车损坏了。
H: Yes, just a minute while I check our record, Mr. Wang. Yes, it is possible to change it to the twelfth. Thank you, Mr. Wang.
好，请等一等，我查一查我们的记录。王先生，行啊，可以把订房改到12日。王先生，谢谢您。
G: Thank you.
谢谢。
Ordering Breakfast through Room Service at the Hotel
在酒店客房服务部预订早餐电话
H: (Room Service): Hello. Room Service.
(客房服务部)喂!客房服务部。
G: Hello. May I order my breakfast for tomorrow morning?
喂!我可以预订明天早上的早餐吗?
H: Yes, Sir. What time would you like to have it, sir？
可以的。先生，请问您想什么时候吃早餐?
G: Can you make it at 8:00
你们能在八点钟准备好吗?
H: All right, sir. What would you like to have?
可以，先生。 您想要些什么?
G: Well, pineapple juice, bacon and eggs, toast, and a pot of coffee.
我要菠萝汁、火腿和蛋、烤面包和一壶咖啡。
H: All right. Anything else.
好的。还要别的东西吗?
G: That’s all. My room number is 604.
不要了。我房间的号码是604号。
H: Thank you, sir.
谢谢您，先生。
Ordering Lunch 订午餐
H: Hello, Room Service.
喂，住房服务部。
G: Hello, I’d like to order my lunch.
喂，我想订午餐。
H: All right, sir.
好的，先生。
G: I’ll have a tomato and lettuce salad, a tomato omelet.
我要一份番茄和生菜沙律，一份番茄心蛋卷。
H: Our omelet is served with green vegetables.
我们的蛋卷是配有青菜的。
G: I’d like a salad, too.
我也喜欢沙律。
H: Yes, sir. What kind of dressing?
行，先生。您要哪一种调味品?
G: Oil and vinegar, please.
请给我油和醋。
H: Do you want any rolls?
您要面包吗?
G: Yes, and a pot of coffee, please.
要，再给我一壶咖啡。
H: All right, six. Anything else?
好的，先生。还要别的东西吗?
G: No, that’s all.
不要，就这些了。
H: May I have your room number, please.’?
请问您的房间号码?
G: 504. 504.
504．504室。
H: Thank you, sir.
谢谢您，先生。
G: Thank you.
谢谢。
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Attendance & Service 接待与服务
(W = Waiter, G = Guest)
W: Did you ring, sir?
是您按铃吗?先生。
G: I wish to turn on the light, where is the switch?
我想要开亮那一支电灯，请问开关在哪儿?
