Billing 3%12% -IT SpendInternet Computing 9%47% - Network OpsProvisioning, Assurance
Self Provisioning42%16% -Cust CareCall Center
Web Self Serv
Front Office 14%Top Line New Revenue2%21% - Bus Mgmt Better Info, Process20%举例：一个拥有1,500万线的电信公司Oracle
电信行业产品系列Oracle电信行业解决方案供应商员工股东政府主管机构客户关系管理
CRMInformation
TechnologyMgtBusinessMgtStrategicEnterpriseMgtRevenue OperationsOperator & Listing
ServicesNetwork Creation &ConfigurationLogisticsNetwork Operations合作伙伴客户统一的数据模型
统一的功能模型
工作流驱动客户关系管理客户供应商员工股东Customer Relationship Management市场政府主管机构客户服务销售合作伙伴StrategicEnterpriseMgtBusinessMgtInformation
TechnologyMgtRevenue OperationsOperator & Listing
ServicesNetwork
Creation &ConfigurationLogisticsNetwork Operations
……………………
