- 名称:TL9000质量管理体系要求手册(DOC 87页)
- 类型:质量知识
- 大小:144 KB
- 更新时间:05-02 19:46:13
- 下载次数:5579次
- 语言:简体中文
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《TL9000质量管理体系要求手册(DOC 87页)》下载简介
TheQualityExcellenceforSuppliersofTelecommunicationsForum(QuEST
Forum)wasfoundedtofostercontinuedimprovementstothequalityand
reliabilityoftelecommunicationsservice.Thefounderstookthecriticalinitialstep
ofestablishingacommonsetofqualitymanagementsystemrequirementsand
measurementsbycreatingtheTL9000QualityManagementSystem
RequirementsHandbookandtheTL9000QualityManagementSystem
MeasurementsHandbook.Thesehandbooksaretheresultofacooperative
effortamongmembersofthetelecommunicationsindustry.
TheworkoftheQuESTForumyieldsbenefitstocustomerstheirsubscribers
andtheirsuppliers.MembershipiscomposedoftelecommunicationService
ProvidersSuppliersandLiaisons.MembersfundandparticipateintheQuEST
Forumhavedefinedvotingrightsandareexpectedtocontributetotheworkof
theQuESTForum.MembersvoteonadoptionoftheTL9000structurecontent
administrationandotherquestionscomingbeforetheQuESTForum.
TheQuESTForumestablishesandmaintainsacommonsetofquality
managementsystemrequirementsandmeasurementsbuiltoncurrentlyused
industrystandardsincludingISO9001:2000.Therequirementsand
measurementspromoteconsistencyandefficiencyreduceredundancyand
improvecustomersatisfaction.Theyalsoenablesupplierstoimprovequality
andreliabilityreducecostsandincreasecompetitiveness.
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