- 名称：The Project Management Communications Toolkit
- 类型：项目管理
- 大小：1.19 MB
- 更新时间：05-02 19:34:43
- 下载次数：2169次
- 语言：简体中文
- 推荐度：
- 上传会员ID：22377223
《The Project Management Communications Toolkit》下载简介
Contents
Prefaceix
CHAPTER1
TheNatureofProjectCommunications1
TheRoleoftheProjectManagerinCommunications3
CommonCommunicationsProblemsandtheCommunicationsModel4
SelectingtheRightTools6
References7
CHAPTER2
ProjectCommunicationsTechnologyandMedia9
Computer-BasedTechnology9
AudioTechnologies12
VideoTechnologies14
TraditionalWrittenCommunicationsMedia16
TraditionalVerbalCommunicationsMedia17
OtherMedia21
Conclusion21
CHAPTER3
CommunicationToolsintheInitiatingProcesses23
Approvals23
BusinessCase25
BusinessJustification27
CostCase29
CostEstimate31
CustomerRequirements33
FeasibilityAnalysis37
Forecasts40
ImpactAnalysis43
MissionStatement45
OrganizationChart46
PressKits48
PressRelease49
ProjectCharter50
ProjectProposal52
ProjectRequest53
v
QualityPolicy54
RiskModels56
ScopeStatement58
StakeholderAnalysis59
StatementofWork62
SystemRequirements64
Conclusion66
References66
CHAPTER4
CommunicationsToolsinthePlanningProcesses67
Blueprints/Schematics67
Budgets68
ChangeControlPlan70
CommunicationsPlan73
ComprehensiveTestPlan75
CostBaseline77
DataFlowDiagrams78
DesignSpecifications79
DevelopmentPlan:Personal/Individual81
DevelopmentPlan:Strategic83
DocumentControlPlan84
GoalsandObjectives85
HelpDeskProcedures87
HumanResourcePlan89
IntegratedChangeControlProcedures90
IssueManagementPlan91
KickoffMeetingAgenda93
MilestoneList96
PerformanceBaseline97
ProjectCustomerPresentations98
ProjectPlan100
ProjectSchedule102
QualityManagementPlan104
QualityMetrics106
ResourcesPlan107
ResponsibilityMatrix108
RiskManagementPlan110
RiskMitigationPlan(RiskResponsePlan)113
ScheduleBaseline114
ScheduleManagementPlan115
ScopeDocument116
ScopeManagementPlan118
TaskList119
TeamCharter121
TestingPlan122
viContents
WorkBreakdownStructure124
Conclusion126
References126
CHAPTER5
CommunicationsToolsintheExecutingProcesses127
AcceptanceTestPlanResults127
ActionItemRegister129
ChangeControlForm130
ChangeControlRecord132
ChangeRequestsandtheChangeRequestLog132
DataDictionaries134
EffortStatement135
E-Mail/E-MailProtocol135
GanttChart137
Memoranda138
PlanningMeetingAgenda139
Presentations141
ProblemResolution143
Prototype144
RiskAssessmentForm145
RiskLog147
TechnicalDocuments148
TelephoneLogs149
WorkResults150
Conclusion151
Reference152
CHAPTER6
CommunicationsToolsintheControllingProcesses153
ControlBook153
DashboardReport155
EarnedValueAnalysis156
IssuesList159
MeetingMinutes160
PerformanceReports162
ProgressReport163
RecoveryPlan169
RYGTool171
StatusMeetingAgenda172
StatusReports174
SummaryReports175
TeamReport177
VarianceReport179
Conclusion180
Reference180
Contentsvii
CHAPTER7
CommunicationsToolsintheClosingProcesses181
As-BuiltDrawings181
CloseoutMeetingAgenda/KeyReviewMeetingAgenda182
FinalReport185
FinalVarianceAnalysis187
FormalAcceptanceDocument188
LessonsLearnedReport189
PhaseCloseouts191
ProjectArchives192
UserAcceptanceDocuments193
Conclusion195
CHAPTER8
ImplementingCommunicationsTools197
StakeholderConsiderations197
OrganizationalConsiderations198
VerbalCommunication198
EvaluatingCommunicationsEffectiveness199
AbouttheAuthor201
Index203
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