酒店炸弹威胁工作程序（中英文版）提要：酒店的政策是建立一个针对炸弹威胁协调的、严肃的、安全的反应，并且和警察、拆弹专家组建立良好的联络
于 www.liushuye.com酒店炸弹威胁工作程序（中英文版）
Objectives目标
*To minimize alarm among the guests and employees of the hotel.
将客人和员工中的惊惶减低到最小
*To safeguard the lives of both guests and employees through proper evacuation if necessary.
如果有必要通过合适的疏散确保客人和员工的生命安全
*To eliminate any form of negative publicity to the hotel.
消除酒店的负面公众影响
Policy政策
It is the hotel’s policy to establish a well coordinated, serious and safety response to a bomb threat in liaison of the police and expert team.
酒店的政策是建立一个针对炸弹威胁协调的、严肃的、安全的反应，并且和警察、拆弹专家组建立良好的联络。
Procedures程序
1. Usually a Bomb Threat comes in the form of a telephone call or by way of a letter, a written message and mail parcel.
通常，炸弹威胁来自电话、信件、便条、包裹等方式。
2. Anyone who receives a threatening call will try to establish maximum information from the caller and complete the prescribed Bomb Threat Form. Signal another telephone operator or nearby security officer to set trace on the line. Afterwards the Security Department should be informed immediately.
任何人接到威胁电话，都必须尽量从对方获取信息，尤其是详细地描述炸弹威胁的形式。信号通知另外的接线员和附近的安保人员跟踪电话来源。此后立即通知保安部。
3. If the mail attendant or secretary receives a letter or parcel, which is suspected to be a bomb or other incendiary device, the letter or the parcel should not be touched. Immediately inform the Security Manager.
如果邮件生或秘书接到怀疑为炸弹或纵火装置信件和包裹，该信件和包裹应该被隔离，并迅速通知保安部经理。
4. Bomb Search
炸弹搜查
*A search for the bomb will be conducted if the time of detonation given is more than 30minutes.
如果距离爆炸时间超过30分钟，必须设法寻找炸弹。
*With the approval of the General Manager and Security Manager, Police and authority will be contacted to carry out bomb search.
经过总经理、保安经理、警察和有关当局的同意，将执行炸弹的搜寻。
5. Evacuation
疏散
*An immediate evacuation will be carried out if the time of detonation is less than 30 minutes with the approval of The General Manager and Security Manager.
经过总经理和保安经理的同意，如果离爆炸时间少于30分钟，紧急疏散将立即执行。
*Police and authority will be contacted to assist in the crisis management.
联系警察和有关当局协助该危机处理工作。
6. Action to be taken
采取的措施
*Contact all Department Heads / Supervisors to mobile all available staff to check their work place for any suspicious parcel or object.
通知所有部门负责人或主管动员所有可用人员检查其工作地点是否存在可疑包裹或物品。
*Do not touch anything that is strange and suspicious.
不要触碰任何可疑物品。
*Inform the Security Manager if anything suspicious found.
发现有任何可疑物品则通知保安部经理。
7. For the safety of the guest, employees and hotel property, all employees has to remain calm and coordinate well with the command center for any necessary action to be taken according to the instructions of the police and bomb expert.
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