管理资源CHAPTER 1 - INTRODUCTION TO ORGANIZATIONAL BEHAVIOR
CHAPTER OBJECTIVES
After reading this chapter students should be able to:
1. Define organizational behavior (OB).
2. Identify the primary behavioral disciplines contributing to OB.
3. Describe the three goals of OB.
4. List the major challenges and opportunities for managers to use OB concepts.
5. Describe how OB concepts can help make organizations more productive.
6. Discuss why work force diversity has become an important issue in management.
7. Explain how managers and organizations are responding to the problem of employee ethical dilemmas.
8. Discuss how knowledge of OB can help managers stimulate organizational innovation and change.
LECTURE OUTLINE
I. THE FIELD OF ORGANIZATIONAL BEHAVIOR管理资源
